Refund & Return Policy

We want you to be satisfied with your purchase. If there is any issue, please contact us first — we’re happy to help.

Refunds

  • If your order has not been shipped, you may request a full refund.

  • If your order has already been shipped, refunds can be issued after the item is returned or confirmed lost/damaged.

Custom & Handmade Items

  • Because our products are handmade or custom-made, we do not accept returns for reasons such as personal preference or size expectations.

  • However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we will offer a replacement or refund.

Lost Packages

  • If your package is delayed or appears lost, please contact us. We will assist in tracking and resolving the issue.